Ketcare Consumer Health Data Privacy Policy

Last Updated: September 8, 2025

This Consumer Health Data Privacy Policy (“Health Data Policy”) describes how Ketcare Inc. (“Ketcare”, “we”, “us”, or “our”) processes Consumer Health Data as defined under applicable U.S. state privacy laws, including those in Nevada, Washington, and other jurisdictions. This policy applies to individuals who interact with our website, services, and digital platforms (collectively, the “Service”). Please review this Health Data Policy carefully, as it contains important information about how your Consumer Health Data is collected, used, and disclosed.

1. What is Consumer Health Data?

“Consumer Health Data” refers to any personal information that identifies your past, present, or future physical or mental health status, as defined under applicable state laws.

2. Categories of Consumer Health Data We Collect

Depending on your interaction with Ketcare, we may collect the following types of Consumer Health Data:

  • Health conditions, diagnoses, diseases, or treatment plans
  • Psychological, behavioral, or medical interventions
  • Surgical procedures or medical operations
  • Medication use or purchase history
  • Bodily functions, vital signs, symptoms, or health measurements
  • Reproductive or sexual health details
  • Attempts to seek or access healthcare services
  • Inferences about health derived from other personal data or online behavior (e.g., via cookies)

3. Sources of Consumer Health Data

We may collect Consumer Health Data:

  • Directly from you – via surveys, forms, or communications
  • From affiliated professionals – such as doctors, counselors, or therapists
  • From service providers – using technologies like cookies, pixels, and analytics tools

4. How We Use Consumer Health Data

We use Consumer Health Data for the following purposes:

A. Service Delivery

  • To operate, improve, and personalize our Service
  • To establish and manage your user profile
  • To process service purchases or subscriptions
  • To communicate updates, alerts, and customer support

B. Compliance & Security

  • To comply with applicable laws or respond to legal requests
  • To protect Ketcare, its users, and the public from fraud, abuse, or unlawful activity
  • To enforce our terms of use or service agreements

C. Research & Analytics

  • To create anonymized, aggregated, or de-identified data for internal use, research, or lawful business purposes

5. How We Share Consumer Health Data

We may disclose your Consumer Health Data to the following entities, strictly for the purposes outlined above:

  • Healthcare Partners – including clinicians, affiliated medical providers, and billing entities
  • Service Providers – including IT hosting, analytics, and communications vendors
  • Business Partners – when collaborating on joint marketing or research initiatives, with your consent
  • Professional Advisors – such as legal, insurance, or financial consultants
  • Regulatory or Legal Authorities – as required by law or for safety, fraud prevention, or compliance
  • Business Transferees – in connection with a merger, acquisition, or other business transaction
  • Authorized Third Parties – with your express consent or at your request

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Right to Confirm & Access – Know whether we collect, share, or sell your Consumer Health Data, and request a copy of it
  • Right to Correct – Request corrections to inaccurate health data
  • Right to Withdraw Consent – Revoke previously given consent for data use
  • Right to Delete – Request deletion of your Consumer Health Data
  • Right to Appeal – If your request is denied, you may appeal our decision

To exercise these rights, contact us using the details below. We may verify your identity before processing your request.

7. Policy Updates

We may update this Health Data Policy periodically. When we do, we’ll update the “Last Updated” date and post the revised version on our Service. Continued use of Ketcare after these changes means you accept the updated terms.

8. Contact Us

If you have questions, requests, or need further information about this Health Data Policy, please contact us:

support@ketcare.com